Frequently Asked Questions

• Flexibility
• Price
• Involving all senses
• Quality content
• Top-Notch Instructors.

Q: How is the material developed?

A: IT trainers, authors, vendors and industry professionals collaborate to prepare our specific programs and products.


Q: How long will it take before I'm ready for the real test?

A: It's purely a matter of getting out of it what you put into it. Following the steps of our program will get you there the quickest. Do not shortcut the process.


Q: Do I need a credit card?

A: You may purchase materials with credit cards, by check, P.O., or bank wire. Ask one of our consultants about the payment method that's best for you.


Q: How often is your product updated and can I get free updates.

A: We routinely review our products for accuracy. Within the program there is a "check for updates" option that will always make sure you have the most up to date content.


Q: I find the practice exams and questions to be too difficult. Are they harder then the actual certification exams?

A: Maybe in some cases. Our job is to make certain that you are prepared to pass your exam, the first time you take it.


Q: What exactly does Adaptive mean?

A: It means that our Careersaver software can identify strengths and weakness and tailor the program in order to maximize your study time and ensure your success.


Q: How will I know when I'm ready to pass a certification exam?

A: By following our four step learning system, you will master the material and the exam objectives. Then when you pass our simulation exams you're ready.


Q: Who can and should use this program?

A: You can! It is designed for the IT professional serious about learning, staying current and certified and those wanting to enter the field. We have single license and multi-license programs that can ensure your success.


Q: Why would I want to use this material?

A: We offer a success system that involves all senses, and covers all objectives for you to become trained and certified in the shortest amount of time possible. Guaranteed!


Q: Why do I need to be certified?

A: It marks the difference between a true professional and a knowledgeable layman.


Q: What are the advantages to being certified?

A: More money, better opportunities, security for yourself and your family... Did we miss any?


Q: How can you guarantee that I will pass my exam at the testing center?

A: If you follow our four step learning system that is explained in the manual, you will KNOW the material BEFORE you sit for the exam. This will ensure success! Please read the guarantee for full details.


Q: Why is the practice testing software necessary? Why not just take the test and see if I can pass it?

A: We save you time and money, not to mention frustration. Our testing software lets you know when you're ready.


Q: What if I have a question about the material or content?

A: Simply email support@careersaver.com. We are here to help; and will be with you all the way!


Q: What is your Business Continuity Plan?

A: Interactive Study Systems has a responsibility for minimizing the danger to life, and property arising from natural and man-made disasters. The company has demonstrated this commitment by establishing and maintaining an effective Business Continuity and Disaster Recovery Plan. This plan is required to ensure that essential functions of the organization are able to continue in the event of serious adverse circumstances. The goal of this plan has two parts, first, to recover to a minimum level of service, second, to return the company to a business as usual posture.

To accomplish this purpose a Business Recovery Team has been developed to plan, respond and test the company's systems in case of such an emergency. The responsibilities include the following:

• salvage and restore company operations
• establish a plan for an alternative work site during the emergency, including records, and support equipment.
• keeping duplicate records at a different site
• storing critical information such as accounts receivable, client information, or outstanding bills in a safe and secure location
• updating the plan annually
• have Team members with key responsibilities keep copies of the emergency plan at their homes
• create and update an inventory list of equipment at the facility twice a year.
• update/confirm employee information twice a year